Welcome to KES
IT support for Kent & Maidstone businesses – plain and simple
Fast, friendly and local IT support for SMEs across Kent and Maidstone. We keep your team productive, your data protected and your IT costs predictable with fully managed services, cyber security, backup and connectivity – all looked after for you by KES.
Security
Advanced Endpoint Security Solutions
Microsoft 365 Apps
Be more productive with Microsoft’s Office Applications
Backup Service
Online Backup Services, keeping your Data Safe
Monitoring
Advanced Remote Monitoring & Management Services
What do you need help with today?
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“Fix an IT problem now.” Get same-day help and practical answers—no jargon.
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“Make IT reliable and secure.” Proactive monitoring, patching, and protection that prevents repeat issues.
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“Prove we’re compliant & insurable.” Backup evidence, security baselines, and reports your insurer and auditor will accept.
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“Move email/files to Microsoft 365.” Migrations without downtime, plus ongoing management.
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“Improve internet & Wi-Fi.” Leased lines, fibre, and business-grade Wi-Fi that just works.
Outcomes you can expect
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Fewer surprises. We monitor devices and fix issues before your team notices.
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Recover fast. Endpoint + Microsoft 365 backups mean user mistakes or ransomware don’t become disasters.
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Clear responsibility. One accountable partner for support, security, backup, Microsoft 365, and connectivity.
How working with KES works
- Assess – we audit risks, backups, licenses, and quick wins.
- Stabilise – fix recurring issues, set baselines, turn on monitoring.
- Standardise – apply policies, MFA, backup retention, and reporting.
- Optimise – quarterly reviews tied to your goals and budget.
Worried your IT is holding your business back?
If you’re like most business owners, you don’t want to think about servers, updates, or cyber threats—you just want your IT to work so your team can get on with their jobs. At KES, we look after the day-to-day running, security, and support of your IT so you’re not stuck firefighting problems, chasing multiple suppliers, or guessing whether you’re properly protected.
We’ll help you reduce downtime, cut out recurring IT headaches, and give you a clear plan for where your systems need to be over the next 12–24 months. That means fewer surprises, faster support when things go wrong, and a stable, secure setup that supports your growth—so you and your team can focus on customers, not computers.
Do you ever feel like you’re spending money on IT but not really seeing the benefit?
Your IT should actively help you hit your business goals—fewer problems, a more productive team, and better protection from cyber threats—not just be another monthly bill. That’s why we start by understanding how your business actually works: your people, your key systems, and where things slow you down or put you at risk. From there, we put together a practical plan to stabilise what you have, improve what isn’t working, and introduce new tools only where they genuinely add value. With proactive monitoring, friendly support, and clear advice in plain English, we keep your systems running smoothly in the background—so you can focus on winning new business, looking after customers, and growing the company, instead of worrying whether your IT will let you down.
Straight answers to common questions
How fast can you start?
For new support, we typically onboard within days. For urgent break/fix, we’ll help immediately and formalise things after.
Can you work with our existing Microsoft 365?
Yes. We’ll tidy what’s there (security, retention, licensing) and only recommend changes where they reduce risk or cost.
Do you actually test restores?
Yes—backup without restore testing is just hope. We document test restores for audits and renewals.
What does “pooled minutes” mean?
If you have 15 users on Essential, you get a shared pool of time each month (e.g., 5 hours) so anyone can get help quickly.
Do you provide connectivity (leased lines, fibre, Wi-Fi)?
Yes. We’ll specify, order, and manage it so your team isn’t stuck on hold with carriers
Services that KES offer clients
Remote Monitoring & Management
Our systems monitor your computers and servers – Click for more info
Backup Services
Server and computer backup services, we have different solutiuons tailored for you – Click for more info
Internet and Connectivity
Connecting you in a online world, Leased line and Fibre solutions
Hosting & Cloud
Hosting services with advanced features through to Microsoft Azure solutions
Website Optimisation
From advanced WordPress hosting, with CMS on the edge, minimising load times, when customers visit your site
Managed Microsoft 365
Administration of Microsoft 365 customer environment, including OneDrive, as well as Cloud Backup of M365
KES – Managed Services
Solutions that grow with your business
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Flexible Plans
Our managed services are designed to allow your business access to our support, with predictable pricing
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Reliable Pricing
Peace of mind, allowing you to focus on your business, from systems monitoring and support, through to hardware replacement, and even hardware refreshes.
3.
Experienced Team
Our team provide fast support when needed and has over 90 years of experience between them.
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Solution Development
At KES, we understand the financial pressures of small businesses and have designed solutions to have predictable pricing.
Our Consultative approach means we:-
Review your existing
Environment & Systems
Assess & Design
Requirements
Agree Solution
Impliment
Google visitor? Get 1 month of IT support free.
Try KES managed IT support free for your first month. We’ll treat you like a full managed client – monitoring, support and security included. You only pay for your existing Microsoft 365 licences.
- Local IT support for businesses across Kent & Maidstone
- Monitoring, patching & security for your devices
- Backup checks and quick wins for your current setup
- No minimum term – cancel at the end of the month, no questions asked
Found us on Google? Mention “Google free trial” when you get in touch.