Data Recovery & Backup for Kent Businesses
Lost files? Ransomware? A failed drive or server? We help you recover quickly — and we put proper backups in place so it doesn’t happen again.
Data recovery Kent: we help local businesses restore lost files fast (deleted data, failed drives, server issues or ransomware) — then put monitored backups in place to stop it happening again
We’ve lost data — what do we do first?
This is the moment most recoveries are won or lost. Here’s what we recommend (and what to avoid) in plain English.
1) Stop the damage
- Stop using the device immediately
- Don’t install recovery tools “just to try”
- Don’t copy new files to the same drive
2) Isolate if it’s an attack
- If you suspect ransomware, disconnect network/Wi-Fi
- Don’t reboot servers repeatedly
- Preserve evidence (we can advise)
3) Get a clear plan
- We confirm what’s missing and where it lived
- We identify the safest recovery route
- We restore what matters first
What we can help you recover
The goal is simple: restore what you need, get you operational, and reduce the chance of repeat incidents.
Files & folders
Accidental deletion, overwritten folders, corrupted documents, failed drives, NAS issues and “it was there yesterday”.
Servers & business systems
Windows servers, shared drives, line-of-business file stores and recovery planning to restore the most important services first.
Microsoft 365 data
Email, OneDrive and SharePoint recovery needs (retention, accidental deletes, restoration options and safe governance).
Ransomware recovery
Containment, cleanup guidance and recovery using clean restore points — plus security hardening to prevent a repeat.
Data recovery is the rescue plan — backups are the prevention plan
Why businesses end up needing recovery
- Backups exist… but no one checks them
- Backups run… but restores aren’t tested
- OneDrive/SharePoint is assumed to be “backup”
- Ransomware encrypts data and reachable backups
Our approach (simple and effective)
- Backups that match your reality (servers, endpoints, Microsoft 365)
- Monitoring + regular checks (so failures are spotted early)
- Recovery plans: what gets restored first, and how fast
- Security hardening so you don’t repeat the incident
How data recovery works with KES
The aim is to restore what matters first, minimise downtime, and then put the right backup and security controls in place.
Assess
We confirm what’s missing, where it lived, and what changed right before the issue.
Choose safest recovery route
Backup restore, file recovery, or incident response — we pick the route that protects data integrity.
Restore what matters first
Priority restore: key users, key folders, key systems — then the rest in order.
Prevent repeat incidents
We fix root causes and improve backup checks, monitoring and security baselines.
How data recovery pricing works
Cost depends on what failed, how urgent it is, and whether a clean backup exists. The best first step is a quick assessment so you know your options.
What affects cost most
- Type of data loss (delete vs corruption vs ransomware)
- Where the data lived (PC, server, NAS, cloud)
- Urgency and business impact
- Backup quality and restore feasibility
What you get
- Clear recovery plan in plain English
- Priority restore of critical data/systems
- Root-cause prevention recommendations
- Optional ongoing backup management
Best next step
- Tell us what’s missing and when it happened
- We confirm the safest recovery approach
- You decide how to proceed
Data Recovery FAQs
Can you recover deleted files?
Often, yes — but it depends on how the device has been used since deletion. The safest step is to stop using the drive and get advice before trying tools.
How long does data recovery take?
It depends on the incident and whether clean backups exist. We aim to restore the most important data first, then work through the rest.
Is OneDrive / SharePoint a backup?
Sync is not the same as backup. We can advise on retention, restore options and proper backup for Microsoft 365 data.
What if it’s ransomware?
Isolation first, then assessment and clean restore planning. We focus on stopping spread and restoring safely without reintroducing the threat.
Do you manage backups ongoing?
Yes. Monitoring, failure alerts, and regular checks are what prevent “we thought we had backups” situations.
Will recovery work if the drive has failed?
Sometimes. Hardware failures can reduce recovery options, so the key is to stop attempts that could make it worse and get a proper assessment.
Do you help with disaster recovery planning?
Yes — we can help define what needs to come back first and how fast, then build the backup and recovery plan around that.
What information do you need from us?
What’s missing, where it lived (PC/server/NAS/M365), when you noticed it, and anything that changed recently (updates, new software, suspicious emails).
Further reading: NCSC guidance on ransomware-resistant backups
Need help recovering data — or preventing the next incident?
Book a quick call. We’ll confirm the safest recovery route, restore what matters first, and help you put reliable backups in place.