IT Support for Accountants — Switch Without Switching

• No contract buyout and no disruption to your practice

• Improved cyber protection (MFA, patching, endpoint security, backups)

• Fewer IT interruptions during deadlines and peak periods

• Clear risk register + improvement plan within 30 days

• Local, plain-English support from a Kent-based MSP (KES)

When IT is “mostly fine”… it still costs you billable hours

Accountants don’t have time for slow machines, email issues, remote access problems, or security scares — especially around deadlines. If you’re relying on an ad-hoc setup (or a provider who reacts slowly), the hidden cost shows up in:

Pain bullets:

• Staff losing time to password resets, email issues, printer/scanner headaches

• Slow line-of-business apps and file access

• Uncertainty around backups and recovery

• Growing worry about phishing, ransomware, and data protection

• Support that feels “fine”… until you really need it

That’s why we created a Parallel Run — so you can see improvement without risk.

The 30-Day Parallel Run (Accountancy Practices)

Intro:
We work alongside your existing IT provider for 30 days. You keep full control. We put monitoring and protection in place, fix key issues, and give you a clear roadmap.

What’s included (tick list):

• Onboarding call + quick technical discovery

• Security baseline (MFA checks, update status, risky settings flagged)

• Endpoint monitoring (health, patching, performance, alerts)

• Backup & recovery review (including Microsoft 365 backup posture)

• Email security and phishing risk review

• Improvement plan: prioritised actions, costs, and quick wins

• Optional: controlled pilot support for a small user group (e.g., 3–5 users)

Micro reassurance:
No rip-and-replace. No drama. No pressure.

“How it works” (4 steps).

How it works (simple)

1. 15-minute discovery call — users, sites, key apps, pain points
2. We deploy monitoring + baseline security (agreed scope)
3. We run in parallel for 30 days — reduce noise, fix quick wins
4. You get a risk register + plan and decide: stay, switch, or pause

Note:
If you love what we do, we’ll propose a managed plan. If not, you still keep the report and improvements.

“What we commonly support”

Built for the tools accountants rely on

We regularly support accountancy setups using common practice and finance platforms, Microsoft 365, document management, remote working, and secure client data handling.

• Microsoft 365 (Exchange, SharePoint, OneDrive, Teams)

• Secure remote working + device control

• Backup strategies for PCs, servers, and cloud

• Patch management + endpoint protection

• File access + permissions tidy-up

• New starter/leaver process (fast + secure)

Whether you run a server, are fully cloud, or somewhere in-between — we’ll support it.

Examples of what we improve in 30 days

• Practice A (30–40 users) — 10+ years managed IT + migration to modern practice platform
  We’ve supported this accountancy firm for over a decade — originally on Sage Practice Solution (SPS) (on-prem), then through a controlled migration to Wolters Kluwer CCH Central. Today we manage their servers, users, Microsoft 365, backups, and connectivity end-to-end.

  What we delivered

  • Stabilised line-of-business access and performance during peak periods

  • Strengthened security with WatchGuard firewall + EPDR, delivering XDR visibility across endpoints and perimeter

  • Improved resilience with server backups plus Microsoft 365 backup using Datto SaaS Protection

  • Enhanced email security with Datto SaaS Defense (advanced spam filtering + phishing protection)

  • Delivered secure remote access using SSL VPNs for users

  • Provided consistent performance via a business leased line

  Ongoing managed scope
  Servers • Users & devices • Microsoft 365 • Server backups • M365 backup (Datto SaaS Protection) • Email security (Datto SaaS Defense) • Remote access (SSL VPN) • Leased line • WatchGuard Firewall + EPDR/XDR

• Practice B (c. 5–10 users) — Cloud-first accountancy with secure access for remote working
  This smaller accountancy practice runs a cloud-first setup built around Xero and QuickBooks, with additional practice tooling (including Engager.app). We provide full managed IT with RMM, Microsoft 365 management, and resilient backup coverage across cloud and endpoints.

  What we delivered

  • Full RMM-managed support: monitoring, patching, alerts, proactive maintenance

  • Microsoft 365 management + OneDrive support for day-to-day file working

  • Secure remote access via OpenVPN — critical for the MD who works abroad

  • Microsoft 365 backups for compliance and recoverability

  • Endpoint backups on an hourly schedule

  • Local file working via Synology NAS, backed up securely to the cloud

  Ongoing managed scope
  RMM • Microsoft 365 • OpenVPN • M365 backup • Hourly endpoint backup • OneDrive support • Synology NAS + cloud backup • Cloud app support (Engager.app)

FAQ

Do we have to cancel our current IT company?
No. The whole point is parallel. We work alongside, with agreed access, and you keep control.

Will this disrupt staff or systems?
It shouldn’t. We focus on low-impact monitoring and targeted improvements.

What if our incumbent won’t cooperate?
That’s common. We can still deliver value via endpoint monitoring, security posture checks, and user-side improvements.

What happens after 30 days?
You’ll have a clear plan and options. If you want us to take over fully, we’ll propose a managed service. If not, no hard feelings.

Is this for on-prem servers or cloud-only?
Both. We support hybrid, cloud-first, and traditional setups.

Provide KES further information to start your free 30 day parallel run, using this form.