See exactly what IT support will cost your business

No hidden extras, no “call for pricing”. Use our simple calculator to get a clear, real-world monthly cost for IT support from KES, based on your users and the package you choose.

Open, honest and transparent pricing

I know it’s a bit unusual in the IT world, but I’d rather you see clear pricing than have to jump through hoops to get a quote. This page is here to give you a genuine idea of what it will cost to work with KES, before you ever pick up the phone.

Use the simple pricing calculator below to see an estimated monthly price based on how many users you have and the services you choose. If it looks right, you can send your selection straight through to us using the form.

That said, every business is different. The calculator is a solid starting point, not a one-size-fits-all answer. The best thing to do next is have a quick chat with one of us, so we can make sure you’ve got the right level of protection and support – and that you’re not paying for anything you don’t actually need.

I’m also working on a more detailed “pick and mix” calculator, so you’ll be able to build a more tailored service from this page soon.

Mark Roach
Director

 

Mark from KES IT support team in Kent

Compare what’s included (per user / month, ex VAT)
A quick comparison of the options in this calculator.

Essentials – Service Only
£20 per user / month (ex VAT)
For businesses that want the tools and monitoring — not the helpdesk.

  • RMM agent on each device (monitoring, patching, remote access)

  • Antivirus & EDR Endpoint Protection 

  • Proactive monitoring & alerts from our team

  • Support portal / ticketing included

  • No remote support time included (add pooled support anytime)

Best for: Businesses with internal IT (or a trusted tech contact) who want proactive monitoring and security without a full helpdesk contract.

Essentials
£39 per user / month (ex VAT)
Our entry-level managed service with light support included.

  • Everything in Essentials – Service Only

  • 20 minutes remote support per user, pooled across your contract each month

  • Help with day-to-day issues, quick fixes and basic changes

  • Option to bolt on extra services as you grow (price on request)

Best for: Smaller teams who want to get out of “DIY IT”, but don’t yet need a full security stack or unlimited support.

Business
£69 per user / month (ex VAT)
Our most popular package — stronger security and more support time.

  • Everything in Essentials

  • 30 minutes remote support per user, pooled each month

  • Microsoft 365 Business Premium licensing & management

  • Antivirus & EDR on each device

  • Dark Wed ID Monitoring
  • Microsoft Azure Identity Monitoring
  • User Phishing Training and Tests
  • AI email monitoring
  • Endpoint device backup

  • Microsoft 365 cloud backup included (price on request for retention options)

Best for: Growing organisations that want robust security, Microsoft 365 managed properly, and predictable support without going all-in on unlimited hours.

Premium
£139 per user / month (ex VAT)
Fully managed IT with backup and unlimited support.

  • Everything in Business

  • Microsoft 365 E3 licensing & management

  • Endpoint + Microsoft 365 backup included as standard

  • Unlimited in-hours remote support for covered users

  • Regular reviews and strategic guidance to keep IT aligned with your business

Best for: Businesses that want IT “handled” end-to-end — security, backup, support and strategic input — for a predictable monthly cost.

Essentials – Service Only gives you the tools; Essentials adds pooled support; Business adds Microsoft 365 + stronger security + more time; and Premium wraps everything into fully managed IT with backup and unlimited support.

About these prices
This tool gives you a realistic monthly cost based on today’s pricing. It’s not a binding quote, but it’s very close to what our proposals look like.

If you submit this form, we’ll review your choices, sense-check them against your environment and send back a tailored proposal. No pushy sales call – just clear answers and next steps.

We offer four clear options, depending on how hands-on you want to be with IT:

  • Essentials – Service Only
    RMM agent, security software (EPP) and proactive monitoring – no support time included. Ideal if you have in-house IT and just want enterprise-grade tools and alerts.

  • Essentials
    Everything in Service Only plus 20 minutes of pooled remote support per user each month for everyday issues and quick fixes.

  • Business
    Everything in Essentials, plus WatchGuard Firebox with Total Security, upgraded endpoint protection (EPDR instead of EPP) and 30 minutes of pooled support per user.

  • Premium
    Everything in Business, plus Microsoft 365 E3, endpoint and Microsoft 365 backup and unlimited remote support for covered users.

Use the calculator to see the monthly cost for each level. If you’re not sure which is right for you, tick “Not sure – please advise” on the form and we’ll recommend a package based on your size, risk profile and in-house skills.

FAQ about Pricing

  • “How accurate is this pricing?”

    For straightforward environments, the calculator is usually very close to the final proposal. Prices may change if we uncover extra requirements (e.g. multiple sites, legacy servers, complex security/compliance needs), but we’ll always explain why.

  • “What’s not included in this price?”

    Project work (e.g. migrations, major upgrades), new hardware and third-party software licences outside the chosen package. We’ll flag anything that sits outside the monthly fee before you agree to anything.

  • “What happens if our user numbers change?”

    Your monthly fee scales up or down with your user count. We’ll review this with you regularly so you’re not overpaying.

  • “Can we just use this as a guide and talk instead?”

    Absolutely. If you’d rather skip the form, just call us on 01622 721000 or book a slot in our diary, there is a link below, and we’ll walk through the options for you.

You can book a meeting directly with Mark here